Receiving "Failed to load profile" and "Unable to join Fortnite log in queue" when trying to play Fortnite on a console

These errors can typically be cleared by a full restart of your console:

For Nintendo Switch, please see Nintendo's article on how to restart a Switch.

For Xbox, please see Microsoft's article on how to restart an Xbox.

For PlayStation:

  1. Hold down the PS button
  2. Choose Power > Restart PS4/PS5

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